Privacy Policy

Smart Stack Solution ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"), including when you create an account.

By downloading, installing, or using the App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

1.1 Information You Provide Directly

• Account Information: Name, email, username, password, phone number, date of birth, profile photo.
• User-Generated Content: Text, images, videos, comments, messages.
• Contact Information: Details shared when you contact support.
• Payment Information: Processed securely by third-party payment gateways.

1.2 Information Collected Automatically

• Device model, OS version, device identifiers, IP address
• Usage data, crash reports, performance metrics
• Location data (only with your permission)
• Analytics and log data

1.3 Information from Third Parties

• Social login providers (Google, Facebook)
• Advertising and analytics partners
• Fraud prevention services

2. How We Use Your Information

• To provide and maintain the App
• To improve features and performance
• To communicate with users
• For personalization and analytics
• For security, fraud prevention, and legal compliance

3. App Permissions

The App may request permissions such as storage, camera, microphone, location, contacts, and notifications. You can manage permissions through your device settings.

4. Sharing Your Information

We do not sell your personal data. Information may be shared with service providers, legal authorities, during business transfers, or with your consent.

5. Data Security

We use reasonable security measures such as encryption and access controls. However, no method of transmission is 100% secure.

6. Data Retention

• Account data is retained while your account is active
• Usage logs may be retained for up to 2 years
• Data is deleted or anonymized upon request

7. Your Rights

You may request access, correction, deletion, portability, or withdrawal of consent by contacting us.

8. Children’s Privacy

The App is not intended for children under 13 (or 16 in some regions). We do not knowingly collect children’s data.

9. International Data Transfers

Your data may be processed in India or other countries with appropriate safeguards.

10. Third-Party Services

Third-party services integrated into the App have their own privacy policies.

11. Compliance

This policy complies with the DPDP Act (India), GDPR (EU), CCPA/CPRA (USA), Google Play policies, and Apple App Store guidelines.

12. Contact Us

Smart Stack Solution
Email: smartstacksolution71@gmail.com
Phone: 9638612976
Address: Surat, Gujarat, India
Website: https://smartstacksolution.in